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Medium DVSA Vehicles

Citroën — Citroen c3 v5 autonomous telematics box cannot connect to server

Brand: Citroën Model/Code: GQ7-251910EE Recall Date: 19 December 2025 Source: DVSA Reference: R-2025-487
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Full details on the official government website

⚠ What You Should Do

Update the BCM software.

Recall Details

Defect: On affected vehicles there may be a software bug in the Body Control Module (BCM) which prevents a connection to the server and affects the speed limit indication system.

Remedy: Update the BCM software.

Vehicles affected: 1572

DVSA Recall Reference: R/2025/487

Make: CITROEN | Model: C3

To check if your specific vehicle is affected, visit the DVSA vehicle recall checker, select your vehicle make and model, and look for recall reference R/2025/487.

Why This Product Is Dangerous

On affected vehicles there may be a software bug in the Body Control Module (BCM) which prevents a connection to the server and affects the speed limit indication system.

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