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Medium DVSA Vehicles

Subaru — Srt372 electric compressor on 2023my–2025my solterra

Brand: Subaru Model/Code: SRT372 Recall Date: 1 October 2025 Source: DVSA Reference: R-2025-389
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Full details on the official government website →

⚠ What You Should Do

Update the HVAC control ECU software.

Recall Details

Defect: Due to the programming of the HVAC control ECU software under certain conditions such as a specific failure mode of the electric compressor the HVAC system will enter a failsafe mode that suspends the heater operation of the system and affects defroster function. In some cases when the vehicle is operated in certain low temperatures the defrosting performance reduces and may not remove frost ice and/or fog from the windshield glass. This can reduce driver visibility and increase the risk of a crash in certain driving conditions

Remedy: Update the HVAC control ECU software.

Vehicles affected: 895

DVSA Recall Reference: R/2025/389

Make: SUBARU | Model: Solterra

To check if your specific vehicle is affected, visit the DVSA vehicle recall checker, select your vehicle make and model, and look for recall reference R/2025/389.

Why This Product Is Dangerous

Due to the programming of the HVAC control ECU software under certain conditions such as a specific failure mode of the electric compressor the HVAC system will enter a failsafe mode that suspends the heater operation of the system and affects defroster function. In some cases when the vehicle is operated in certain low temperatures the defrosting performance reduces and may not remove frost ice and/or fog from the windshield glass. This can reduce driver visibility and increase the risk of a crash in certain driving conditions

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