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Medium DVSA Vehicles

Jeep — Jeep grand cherokee 2023-2024. 2nd row head restraints.

Brand: Jeep Model/Code: 20C Recall Date: 25 September 2025 Source: DVSA Reference: R-2025-384
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Full details on the official government website →

⚠ What You Should Do

The free of charge permanent repair is the Jeep dealer will inspect and if necessary replace each head restraint.

Recall Details

Defect: Vehicle reliability and your safety are a major concern for Jeep. The 2nd row head restraints on some 2023-2024 Grand Cherokee vehicles may contain an internal locking mechanism which can prevent the headrest from locking upright. A head restraint that does not lock may increase the risk of injury to seat occupants in certain types of crashes.

Remedy: The free of charge permanent repair is the Jeep dealer will inspect and if necessary replace each head restraint.

Vehicles affected: 67

DVSA Recall Reference: R/2025/384

Make: JEEP | Model: GRAND CHEROKEE

To check if your specific vehicle is affected, visit the DVSA vehicle recall checker, select your vehicle make and model, and look for recall reference R/2025/384.

Why This Product Is Dangerous

Vehicle reliability and your safety are a major concern for Jeep. The 2nd row head restraints on some 2023-2024 Grand Cherokee vehicles may contain an internal locking mechanism which can prevent the headrest from locking upright. A head restraint that does not lock may increase the risk of injury to seat occupants in certain types of crashes.

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