Ford — 25s34 tourneo connect – potential front entertainment control module (fem) screen freezing
Full details on the official government website →
⚠ What You Should Do
Update the FEM software and perform a verification process. Replace the FEM if necessary.
Recall Details
Defect: Affected vehicles could potentially have the Front Entertainment Control Module (FEM) screen freezing. The issue could increase the risk of missing persons or obstacles behind the vehicle when reversing with a frozen rear-view camera picture.
Remedy: Update the FEM software and perform a verification process. Replace the FEM if necessary.
Vehicles affected: 1543
DVSA Recall Reference: R/2025/197
Make: FORD | Model: TOURNEO CONNECT
To check if your specific vehicle is affected, visit the DVSA vehicle recall checker, select your vehicle make and model, and look for recall reference R/2025/197.
Why This Product Is Dangerous
Affected vehicles could potentially have the Front Entertainment Control Module (FEM) screen freezing. The issue could increase the risk of missing persons or obstacles behind the vehicle when reversing with a frozen rear-view camera picture.