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Medium DVSA Vehicles

Audi recalls Q5 — Servicing high-voltage battery

Brand: Audi Model/Code: 93AB Recall Date: 9 December 2024 Source: DVSA Reference: R-2024-495
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Full details on the official government website →

⚠ What You Should Do

Replace the defective modules. Further software fix being developed to improve monitoring.

Recall Details

Defect: On affected vehicles battery modules may become defective over the course of the vehicle’s service life. This may result in a fire hazard when charging the high-voltage battery with the associated risk of severe or fatal injuries to people inside and/or outside the vehicle as well as significant material damage. To minimise this risk do not charge the high-voltage battery using an external charging source. In addition do not use the e-tron modes “Battery charge” and “Battery hold” (refer to Owner’s Manual) until further notice.

Remedy: Replace the defective modules. Further software fix being developed to improve monitoring.

Vehicles affected: 1585

DVSA Recall Reference: R/2024/495

Make: AUDI | Model: Q5

To check if your specific vehicle is affected, visit the DVSA vehicle recall checker, select your vehicle make and model, and look for recall reference R/2024/495.

Why This Product Is Dangerous

On affected vehicles battery modules may become defective over the course of the vehicle’s service life. This may result in a fire hazard when charging the high-voltage battery with the associated risk of severe or fatal injuries to people inside and/or outside the vehicle as well as significant material damage. To minimise this risk do not charge the high-voltage battery using an external charging source. In addition do not use the e-tron modes “Battery charge” and “Battery hold” (refer to Owner’s Manual) until further notice.

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