Medium OPSS electrical
Product Recall: Cloud Nine XDM 3600 Travel Dryer (2602-0261)
Official product safety report including images and corrective action →
⚠ What You Should Do
The product has been withdrawn from the market and recalled from end users by Cloud Nine.
We recommend that you stop using the product immediately and return it to Cloud Nine for a Cloud Nine voucher. If you cannot physically return it to store, dispose of the product safely, ensuring you have retained proof of purchasing the eligible Cloud Nine item.
For more information, please see: https://www.cloudninehair.com/pages/product-and-payment-faqs
Recall Details
Hazard
The product presents a risk of fire as it may overheat during use. This could lead to the product igniting and catching fire, presenting a risk to users.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective Action
The product has been withdrawn from the market and recalled from end users by Cloud Nine.
We recommend that you stop using the product immediately and return it to Cloud Nine for a Cloud Nine voucher. If you cannot physically return it to store, dispose of the product safely, ensuring you have retained proof of purchasing the eligible Cloud Nine item.
For more information, please see: https://www.cloudninehair.com/pages/product-and-payment-faqs
Why This Product Is Dangerous
The product presents a risk of fire as it may overheat during use. This could lead to the product igniting and catching fire, presenting a risk to users.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.