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High OPSS toys

Product Recall: Joie Serina Elephant Duo Swivel Baby Swing (2603-0090)

Recall Date: 27 March 2026 Source: OPSS Reference: OPSS-PRODUCT-RECALL-JOIE-SERINA-ELEPHANT-DUO-SWIVEL-BABY-SWING-2603-0090
🔍 View full details on GOV.UK (OPSS)
Official product safety report including images and corrective action →

⚠ What You Should Do

The product has been recalled from end users by Allison Baby UK Limited.  

We recommend that you stop using the product immediately and contact Joie Customer Care to arrange a refund or replacement via: customerservices.uk@joiebaby.com  or 0800 952 0061. 

For more information, please access: https://joiebaby.com/uk/product-updates and smythstoys.com/uk/en-gb/product-information.

Recall Details

Hazard

The product presents a risk of injuries because the steel bolt, which secures the seat unit to the frame, can separate and cause the swing seat part to detach. This could lead to the infant receiving injuries.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Corrective Action

The product has been recalled from end users by Allison Baby UK Limited.  

We recommend that you stop using the product immediately and contact Joie Customer Care to arrange a refund or replacement via: customerservices.uk@joiebaby.com  or 0800 952 0061. 

For more information, please access: https://joiebaby.com/uk/product-updates and smythstoys.com/uk/en-gb/product-information.

Why This Product Is Dangerous

The product presents a risk of injuries because the steel bolt, which secures the seat unit to the frame, can separate and cause the swing seat part to detach. This could lead to the infant receiving injuries.

The product does not meet the requirements of the General Product Safety Regulations 2005.

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