Low OPSS electrical
Product Safety Report: Easee One EV Charger Backplate BP-AP-1/s01-01 (2604-0019)
Official product safety report including images and corrective action →
⚠ What You Should Do
Modification programme.
Easee have identified affected products using serial number traceability and installer records. Where a mislabelled unit is confirmed to be incorrectly wired and without external PEN protection, charging is temporarily paused until remediation is completed. Where required, corrective actions include inspection, replacement of the backplate and verification by a qualified electrician.
Recall Details
Hazard
The affected units have been fitted with an incorrect three‑phase terminal label. Specifically, the terminal that should be clearly marked as “PME” (Protective Multiple Earthing) is incorrectly labelled as “L3”, which may mislead installers during installation. This incorrect labelling could cause an electrician to connect the PME conductor to the standard PE terminal instead of the dedicated PME terminal, potentially bypassing the charger’s built‑in PEN fault detection and automatic disconnection function required for UK PME installations.
Corrective Action
Modification programme.
Easee have identified affected products using serial number traceability and installer records. Where a mislabelled unit is confirmed to be incorrectly wired and without external PEN protection, charging is temporarily paused until remediation is completed. Where required, corrective actions include inspection, replacement of the backplate and verification by a qualified electrician.
Why This Product Is Dangerous
The affected units have been fitted with an incorrect three‑phase terminal label. Specifically, the terminal that should be clearly marked as “PME” (Protective Multiple Earthing) is incorrectly labelled as “L3”, which may mislead installers during installation. This incorrect labelling could cause an electrician to connect the PME conductor to the standard PE terminal instead of the dedicated PME terminal, potentially bypassing the charger’s built‑in PEN fault detection and automatic disconnection function required for UK PME installations.