Low OPSS electrical
Product Safety Report: Sigenergy SigenStor Energy Controller with quick connect AC plug (2604-0013)
Official product safety report including images and corrective action →
⚠ What You Should Do
The manufacturer has initiated a modification programme to warn customers of the risk and arrange for on-site inspection and repair of affected products.
Owners of affected products who require further information should contact: sigenservice.uk@sigenergy.com
You do not need to contact Sigenergy if:
Your EC controller was installed and commissioned after February 2026 (as your product is unaffected)
Your product has already been replaced
Recall Details
Hazard
In rare cases, the quick connect AC plug may present a risk of overheating and burns in cases where it has been installed not in accordance with the manufacturer’s instructions.
Corrective Action
The manufacturer has initiated a modification programme to warn customers of the risk and arrange for on-site inspection and repair of affected products.
Owners of affected products who require further information should contact: sigenservice.uk@sigenergy.com
You do not need to contact Sigenergy if:
Your EC controller was installed and commissioned after February 2026 (as your product is unaffected)
Your product has already been replaced
Why This Product Is Dangerous
In rare cases, the quick connect AC plug may present a risk of overheating and burns in cases where it has been installed not in accordance with the manufacturer’s instructions.