Ford — 25c84 mach-e – sync software update
Full details on the official government website →
⚠ What You Should Do
Update the SYNC module software and perform an additional verification process to ensure the configuration has been installed correctly.
Recall Details
Defect: On affected vehicles the software repair for previous recall 21C16 may not have been delivered properly and the underlying condition may still exist meaning the incorrect software could cause the eCall system to not work as intended.
Remedy: Update the SYNC module software and perform an additional verification process to ensure the configuration has been installed correctly.
Vehicles affected: 9
DVSA Recall Reference: R/2026/065
Make: FORD | Model: MACH-E
To check if your specific vehicle is affected, visit the DVSA vehicle recall checker, select your vehicle make and model, and look for recall reference R/2026/065.
Why This Product Is Dangerous
On affected vehicles the software repair for previous recall 21C16 may not have been delivered properly and the underlying condition may still exist meaning the incorrect software could cause the eCall system to not work as intended.