08 February 2018

Name of product:14 inch ThinkPad X1 Carbon 5th Generation laptops.They were sold in silver and black. The product name “5 th Generation Lenovo ThinkPad X1 Carbon,” the machine type 20HQ, 20HR, 20K3 or 20K4.
Hazard: Overheating posing a fire hazard.
Remedy: Customer should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.
Consumer Contact: Website: https://support.lenovo.com/X1C_5GEN_RECALL/
Phone: (800) 426-7378
Recall number:18-094

 

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