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Product Recall: BenQ GV31 Portable Mini Projector (2605-0190)
Official product safety report including images and corrective action →
⚠ What You Should Do
The product has been recalled from end users by BenQ.
Consumers are asked to stop using the product immediately. To apply for a battery replacement or a device upgrade (GV32), please visit: BenQ Recall . Consumers can also contact the BenQ service hotline on (+44) (0) 207 216 0039.
Recall Details
Hazard
The product presents a risk of fire as it has been identified that the battery may overheat and enter into thermal runaway, causing a fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective Action
The product has been recalled from end users by BenQ.
Consumers are asked to stop using the product immediately. To apply for a battery replacement or a device upgrade (GV32), please visit: BenQ Recall . Consumers can also contact the BenQ service hotline on (+44) (0) 207 216 0039.
Why This Product Is Dangerous
The product presents a risk of fire as it has been identified that the battery may overheat and enter into thermal runaway, causing a fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.