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Product Safety Report: Heating Pad for Shoulders and Neck (2511-0058)

Recall Date: 4 March 2026 Source: OPSS Reference: OPSS-PRODUCT-SAFETY-REPORT-HEATING-PAD-FOR-SHOULDERS-AND-NECK-2511-0058
🔍 View full details on GOV.UK (OPSS)
Official product safety report including images and corrective action →

⚠ What You Should Do

The import has been rejected at the border and destroyed.

Recall Details

Hazard

The product presents a high risk of fire as the plug does not meet the dimensional requirements of BS 1362. The fuse is underweight and the length is below the minimum permitted tolerance. A compliant fuse is required to ensure the safe operation of the plug under fault conditions, and its absence could lead to the plug overheating and/or exploding. Improvements are also required to product documentation and marking.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994.

Corrective Action

The import has been rejected at the border and destroyed.

Why This Product Is Dangerous

The product presents a high risk of fire as the plug does not meet the dimensional requirements of BS 1362. The fuse is underweight and the length is below the minimum permitted tolerance. A compliant fuse is required to ensure the safe operation of the plug under fault conditions, and its absence could lead to the plug overheating and/or exploding. Improvements are also required to product documentation and marking.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994.

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