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Product Safety Report: Heating Pad for Shoulders and Neck (2511-0058)
Official product safety report including images and corrective action →
⚠ What You Should Do
The import has been rejected at the border and destroyed.
Recall Details
Hazard
The product presents a high risk of fire as the plug does not meet the dimensional requirements of BS 1362. The fuse is underweight and the length is below the minimum permitted tolerance. A compliant fuse is required to ensure the safe operation of the plug under fault conditions, and its absence could lead to the plug overheating and/or exploding. Improvements are also required to product documentation and marking.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994.
Corrective Action
The import has been rejected at the border and destroyed.
Why This Product Is Dangerous
The product presents a high risk of fire as the plug does not meet the dimensional requirements of BS 1362. The fuse is underweight and the length is below the minimum permitted tolerance. A compliant fuse is required to ensure the safe operation of the plug under fault conditions, and its absence could lead to the plug overheating and/or exploding. Improvements are also required to product documentation and marking.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994.