Medium DVSA Vehicles
Great Wall recalls ORA — On affected vehicles if the auxiliary charge (3 pin) cable is used with household extension leads and/or substandard domestic wall sockets for an extended period there is a possibility of the auxiliary charge cable 3 pin plug having a high electrical resistance causing excessive heat build-up. this in extreme cases may cause a failure of the 3-pin cable. if the vehicle is unlocked via the remote fob key during the ac charging process voltage is still present for a further 15 seconds within the charge socket. if the cable is unplugged from the car within this 15 second window there is a possibility of an electrical spark occurring.
Full details on the official government website →
⚠ What You Should Do
The existing 13 amp 3-pin cable will be replaced with a 10 Amp cable to prevent excessive heat build-up and the vehicle charging protocol software will be updated to the latest version.
Recall Details
Defect: On affected vehicles if the Auxiliary charge (3 pin) cable is used with household extension leads and/or substandard domestic wall sockets for an extended period there is a possibility of the auxiliary charge cable 3 pin plug having a high electrical resistance causing excessive heat build-up. This in extreme cases may cause a failure of the 3-pin cable. If the vehicle is unlocked via the remote fob key during the AC charging process voltage is still present for a further 15 seconds within the charge socket. If the cable is unplugged from the car within this 15 second window there is a possibility of an electrical spark occurring.
Remedy: The existing 13 amp 3-pin cable will be replaced with a 10 Amp cable to prevent excessive heat build-up and the vehicle charging protocol software will be updated to the latest version.
Vehicles affected: 1449
DVSA Recall Reference: R/2023/309
Make: GREAT WALL | Model: ORA
To check if your specific vehicle is affected, visit the DVSA vehicle recall checker, select your vehicle make and model, and look for recall reference R/2023/309.
Why This Product Is Dangerous
On affected vehicles if the Auxiliary charge (3 pin) cable is used with household extension leads and/or substandard domestic wall sockets for an extended period there is a possibility of the auxiliary charge cable 3 pin plug having a high electrical resistance causing excessive heat build-up. This in extreme cases may cause a failure of the 3-pin cable. If the vehicle is unlocked via the remote fob key during the AC charging process voltage is still present for a further 15 seconds within the charge socket. If the cable is unplugged from the car within this 15 second window there is a possibility of an electrical spark occurring.